Frequently Asked Questions

What should I expect for my first visit to Lakewood Counseling?

If you are a new client attending your first appointment at Lakewood Counseling, please be sure to complete the online intake forms before your first appointment. Upon entering our waiting room, you will notice that we do not have a receptionist. Please have a seat, make yourself comfortable and your therapist will soon come to greet you.

Are Lakewood counselors on my insurance plan?

We are under a variety of insurance plans including SWHP, BCBS, Magellan, and Tricare. Our team is continually credentialing under new providers. Please contact our office if you are interested in seeing if we take your insurance.

How long is a session and how often will I meet with a counselor?

An average individual session lasts 45-50 minutes. The frequency of sessions and length of treatment depends on the goals established in therapy, severity of the issues, and the client’s willingness to actively participate. You and your counselor will determine together the frequency and length of treatment.

What if you do not take my insurance?

If we do not take your insurance, we recommend that you call your insurance company and ask about your out-of-network mental health benefits. At the end of your session with your therapist you will receive a receipt with the necessary information for you to file directly with your insurance company. Some of our clients choose to file for reimbursement using their out-of-network benefits and others prefer not to submit their claims for privacy reasons. Your therapist will work with you regarding any necessary documentation needed by your provider. Please note that payment is due at the time service is provided.

What if I have to cancel my counseling session?

There is no charge for any session cancelled with at least 24-hour notice prior to the scheduled appointment. Sessions cancelled with less than 24-hour notice will be assessed a fee of $50.

What if I do not have insurance?

In today’s economic climate, we understand that most people have a tight budget. At the same time we want folks to get the help they need. Lakewood has LPC Interns who work at lesser fees for the clients who qualify for reduced rates.

How do I get started?

Read about our team and decide who will be the best fit for your situation.  You can then register as a new client for that therapist and book your first appointment online.  If you are unsure who to see for counseling, please give us a call and we will be happy to match you with a counselor who best meets your needs.